Evans Tire Company Review
Evens Tire is not only a great place to find discount prices on tires but also an ideal company for having all of your automotive needs met. First off, all of their staff is ASE-certified and each one will take a very professional and sophisticated approach to your particular repair or maintenance project.
Not only that but they will use very specialized equipment to ensure that everything comes out according to specifications. Evans Tire offers some of the more in-depth services in the industry and in the sub-sequent section of this article we are going to learn more about them.
Who is Evans Tire?
Evans Tire is an automotive based company that is privately owned and that takes a lot of pride in helping their customers. Customer satisfaction is one of their core values and it is safe to say that they hold high standards for their work. They live by these standards each and every day and their employees take a lot of pride in helping their customers. Below are a few of the services that they have to offer:
- Shock Replacements
- Oil Changes
- Brake Checks
- Wheel Alignments
- And Much More…
Their goal is to provide a one-stop location for consumers to come and have all of their vehicle problems addressed. And because of this mission statement, they have received some amazing feedback over the years.
Gauging Customer Satisfaction
Since Evans Tire places so much emphasis on making customers happy, they created something known as a “WOW Program”. This is a basically a way to gauge the happiness levels of customers who have gone through their company to maintain and repair their vehicles.
This is a program that is currently being used at eighteen separate locations and involves the customers having access to the following benefits while their vehicles are being worked on:
- Flat Screen Televisions
- Free Wi-Fi
- Upgraded Waited Room
- Direct Lines of Communication to Address Concerns
Also keep in mind that each vehicle is window washed and dressed before being returned to the customer. Even though this program was established about seven years ago, it still remains strong and is enticing customers to leave their feedback more than ever. As a result, Evans Tire is able to work off of that feedback so that they can provide more reliable services for their consumers.
High Qualified Management Team
Finally, remember that their management team has close to 80 years of experience under their belts. With that being said, they understand how to satisfy customers. One of the ways to ensure this amount of customer satisfaction is to create incentive programs for employees including incentive trips, bonuses, and events based around the company.
Not only that but employees receive amazing packages filled with benefits and their pay plans are very competitive. With that in mind, Evans Tire is a company that can provide some of the highest levels of customer satisfaction in the automotive industry for its consumers.
